Updated Friday, May 11, 2007 List of programs that are readily available or under various stages of preparation or updating The following MDPs are available/under development by us and ideal for in-house workshops. We are firm believers in meeting the needs of the target audience. As a result, each workshop is specially prepared and focused. We develop new and update modules regularly. We also conduct the programs as external workshops. If you are in a hurry and do not have the time to go through the entire page, here are some ready made offers. Just click on the links and save the pages to peruse it later at your convenience. Key competences required in all people and in all organizations The Executive Puzzle - The bare essential skills for the executive of the modern workplace For the more patient and people who have the time, the complete details are given below: Standard One day MDP Workshop Modules Achieving Sales Excellence Being Assertive Teams & Team Building - Build the Team that delivers Building Profitable Customer Relationships - designed for service industries Building Profitable Relationships Through Communications and Customer Service - a special module suitable for all industries Business Correspondence & Written Communications Business Planning Process Business Presentations Coaching People Communication Techniques - Theory & Practice Conducting & Participating in Effective Meetings Conflict Management Corporate Ethics & Governance Creating a Customer Centric Organization Decisions & Decision Making Delivering customer value and service Direct Selling Skills Empowerment and Empowering people Effective Manager Essentials of Sales Management Goals and Goal Setting Improving Operational Efficiency Interpersonal Skills - also commonly referred to as 'People skills' Interviewing People Make Things Happen - Basic Project Management Managing Change  Managing Creativity  Marketing and Selling in a highly competitive environment Marketing for non marketing people Marketing Planning Mentoring & Counseling People Morale, Motivation & Motivating People Negotiation Basics - Techniques & Tactics Performance Appraisals Performance Management Process Quality Management - Getting it right, the first time Self Realization & Self Development - A special one day module developed for a client Self Managed Development Smart Working Solve that Problem Team working - How to work in teams ? Telephone Skills, Tele-Marketing and Tele-Selling Thinking Skills  Time Management Total Communication Skills - a special one day module combining oral, body language and written communication skills developed for a US MNC engaged in IT Total Quality Management Why Customer Service Matters ? - aimed at Engineering and Manufacturing sector but conceptually will be useful for all industries. Dancing Elephants, Purple Cows and Athletic Cheetahs in Marketing The above are standard modules and will be suitable for all organizations. They are designed for covering the subject exhaustively in one day. They follow the KISS principle and devoid of any jargon and easy to understand. We make difficult concepts appear simple. In our considered opinion they can be compared with the best in the world and we will not be worse off. Organizational Development Interventions: The following ODIs are available with us. All ODIs are done in-house only. For specific needs, please get in touch with us. The duration mentioned is indicative based on our own content which is fairly exhaustive but will be decided in consultation with the client based on the content and focus desired. Business Policy & Corporate Development: Knowledge Management - 2/3 days Strategies for competitive advantage - 2/3 days Core competence, Capability and Corporate Strategy - 2/3 days POLCA - Management Development Program - a refresher for all - 5 days - POLCA stands for Planning, Organizing, Leading, Communicating and Achieving Managing Work - 5 days - a refresher for all Managing People - 5 days - a refresher for all Innovation & Entrepreneurship - 5 days Marketing:  Global Marketing Strategy - 3 days Strategic Brand Management - 3 days Customer Relationship Management - 2 days B2B Marketing - 2 days Good Sales Management Practices - 2 days Market Growth Strategies - 1 day Competitive analysis and strategy - 1 day Organizational Behavior: How to change and transform organizations - 2 days Mergers, Acquisitions and Restructuring - HR & Strategic aspects only. Financial parameters are excluded - 2 days Leadership in the new millennium - Skills, Dynamics and Leading - 3 days Ensuring Effective Teamwork - This focuses on why teams fail and is highly conceptual and meant for SM/TMT - 1 day How to be a better team builder - This focuses on group behavior of the team - for SM and above - 1 day How to improve your negotiation skills - This focuses on behavioral aspects for experienced negotiators and is conceptual for SM and above - 2 days Teams, Team Building and Team Working - 2 days Strategic Planning:  Visioning and Strategic Planning Exercise -  5 days Vision, Mission , Objectives, Goals and Goal Setting - What is all this ? - 2 days  What is Strategy, Strategic Planning , SWOT analysis and Managing Strategy - 2 days Tactical Management Model - 2 day program 15 Essential Frameworks for Strategic Planning - 1 day Manufacturing, Production & Quantitative Areas: Supply Chain Management - 3 days Kaizen, 5S and Zero Investment Improvement - 1 day Competitive Manufacturing Strategy - 3 days  Achieving Stress Free Productivity - 2 days Advanced Project Management - 2 or 3 days workshop - suitable for project management companies. Highly advanced and includes PERT/CPM, regression analysis and other project management tools and techniques. Suitable only for highly qualified and experienced people. The contents will be tailor made after discussing with clients. Operational Planning and Management - 2/3 days Cost of poor quality - 1 day Some programs are best aimed at a motley crowd consisting of all levels of management. This gives a great insight into organizational behavior, culture, dynamics, maturity and tolerance level amongst managerial staff and helps in removing the boulders off the chest. Special Modules: Some clients have specific requirements, which does not fall under any of the above categories, but may consist of above areas. We can make special modules, provided they are related subjects. In such cases, the client will have to bear the full development costs apart from the conducting fees. The client will get the complete module in a CD for their internal and exclusive use. The software should not be passed on to third parties. The client cannot claim proprietary rights to the module. The client pays for the development time and costs only. The intellectual property rights, copyright and right to use the module in future and anywhere else always rests with us.   Please give us the following details to enable us serve you better. The group profile of participants - age, qualifications, experience, number of people etc., Why has the need arisen ? If possible give a broad group psychographic profile. Are there any major group concerns ?  How was the need identified or what precipitated the need ? What changes or improvements in participants do you anticipate after undergoing the program ? What time frame ?  Do you have any training programs for reinforcement of such interventions by internal resource persons ?   Have you engaged any external people for training/ODI/consultancy before or do you carry this out internally ? What was the impact of such interventions ? We are not interested in knowing the names or who has done it before, but would like to know the outcome of such efforts. We will ask the following questions:  If you are happy with the previous service provider, why are you considering change ?  If you are not happy, what is the reason ?  Are you looking for variety, change, a different approach and to avoid familiarity ? What are you expecting from us ? Are your participants looking for games and fun or would you like us to focus strictly on the topic only ? Our one day programs are designed for a 7 hour presentation and if games are to be included, we need more time. We charge fees for the time we spend on a job. If ODI is desired on any of the above listed topics, please give us the list of contents to be covered. This will help us in understanding your needs better. We will compare it with our list and give suggestions. Alternatively, if you are not clear about the required contents, we will send you our list. Some clients require us to combine few topics and make it into a special module to save on costs. We do carry this out to satisfy existing clients. The problem is focus is lost and we cannot do justice to the individual topics. We will not combine unrelated topics. We will not compromise on our standards for the sake of earning some extra money. Please see our comments on our workshops by clicking on the link.       We do not conduct the workshops, either external or internal, if we do not have minimum 5 participants. The ideal number of participants for any workshop is between 15 to 20 people. Interested people can get in touch with us with full contact details at ipr@mmgconsulting.biz. We have testimonials from clients of all types and sizes. The links are available from the respective home pages. © Copyright. May, 2007 . www.mmgconsulting.biz. All rights reserved.

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